Fixing Bugs: What can you do when reproducing bug is keep getting error?

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Several developers might find a nasty bug in the software they are testing. Although they retrace their steps over and over again, the bug isn’t reproducing.

They cannot get it to repeat no matter what they do. It’s possibly the most frustrating feeling many individuals can encounter as a tester. However, it can be avoided with a little planning.

What to do when can’t reproduce a bug?

The fundamental step to solving all these problems is to start with retracing all the steps and tries to recreate the situation as closely as possible. Developers might need to restart applications.

Moreover, they might also need a specific combination of applications running on the machine.

However, if that method is not working out, try to search the database for a similar issue. Testers can also ask other examiners and developers if they’ve seen anything like it. Even if they haven’t, this will at least put it in their minds, and they’ll keep a watchful eye out.

You must also write all the details they are sure of. However, note that you have been unable to reproduce the bug and explain what method you have tried.

By submitting a bug report, some developers may have an opinion of what would cause the issue and work out a different way of reproducing it. It may spark a plan for them based on the code they’ve just been working on.

For now, all you can do after that is keep a sight out of it. There is a rare occasion that updates will inadvertently fix bugs.

How To Make a Good Preparation In The Future?

Developers have various options for recording their test trails. The safest thing they can do is to document the screen of their video.

By following this method, they will be able to see what happened to their onscreen actions and have irrefutable proof that the bug did occur. A video is probably the best way to go if developers are examining a game where data and screenshots can’t tell the whole story.

However, the downside of a video is that it is quite exhaustive, it’s a depletion on the system, and it consumes a lot of space. Furthermore, it may also miss out on pertinent environment data and inputs.

For some software developers, a right screenshot tool will suffice. Although this will help them to secure proof that a defect did occur, it won’t always enable them to recreate bugs.

A better solution is to get a test execution device that records all of the manual testing facts as you work through a test. This kind of software will pick up every keystroke and also capture information about your environment.

Even though is not the just useful tool for ensuring developers have the necessary steps to reproduce a bug, it can still serve as the basis for automated regression testing in the future.

If you are looking for a QA tool that:

Record your browser sessions and mark your bugs.

Share the recording with your teammate with 1 click.

Recreate your bugs and get Mouse clicks, Scrolls, inputs, Animations, JS errors, Exceptions, and every user interaction.

Try our product here at https://www.qa-recorder.com/

Reproduce Bugs Tips: How To Do It In A Practical Way

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It is tough to kill all the bugs without reproducing it consistently. Although reproducing bugs sounds honest thing to do, it might amaze many developers as they will wonder how much time they waste on it.

To be honest, it’s not always possible to reproduce the same problem. Most of the bug reports did not include enough details for developers to understand.

They cannot even find the main problem nor the consequences of the issue.

However, this article can give you some vital tips that might solve your problems.

Prioritizing Problems

The first step to reproduce bugs is to include its path which makes it easier for developers to understand what was reported. Without a sharp understanding of the problem, it can be miss-prioritized and even released into production.

However, the issue could also misunderstand and fixed.  This problem could make the development team waste time on more important issues instead.

Assign Right Resources

By getting the bug allocated to the right team is particularly important. It all starts with QA.

Furthermore, a single screenshot of a bug doesn’t usually contain enough information to allow the issue to be assigned to the correct team.

Hence, by providing the written steps that lead up to the bug screenshot, or a video of the steps, it will make it easier to allocate the correct resources to the issue.

Use Replay Tools

 Automatically replaying the mistakes that led up to the problem is considered to be one of the most practical ways to reproduce a bug, particularly in server code.

To do this you’ll need to capture a time-sequenced record of what happened, usually from an audit log, and a driver to read and play the events against the system.

To solve this problem, the operation of the system needs to be deterministic. In other words, it should give the same set of inputs in the same order. And the reason is that it could lead to the same results.

Otherwise, developers have to replay the logs over and over and hope for the right set of circumstances to occur again.

Test It Over Again And Again

Developers need to test the bug in other environments with a variety of devices or browsers. Any additional information that included might end up being crucial.

Developers should not reproduce a bug on a different OS within a different environment. The reason is that there’s a good chance they won’t be able to recreate it.

Furthermore, developers must record this thing ahead of time which will save the team time and money.

Final Thoughts

When developers are not taking additional time to verify the right steps to reproduce bugs, the main issue could pass on to the other team. Furthermore, it could cause huge frustration for the individuals attempting to chase down the issue.

If you are looking for a QA tool that:

Record your browser sessions and mark your bugs.

Share the recording with your teammate with 1 click.

Recreate your bugs and get Mouse clicks, Scrolls, inputs, Animations, JS errors, Exceptions, and every user interaction.

Try our product here at https://www.qa-recorder.com/