ClickTale Review: Overview, Details, And Suggestions

ClickTale is a tool that allows users to capture their website visitors while revealing their behavior, clicks, mouse pointer movement, keyboard strokes,  scroll speed, navigational issues, etc.

It can be considered as one of the most excellent apps that every website developers who are interested in conversion rate optimization should use.

To put into a better point of view, it’s like a tool that stands on the shoulders of the website visitors while filming their screens with a digital camera

Best Thing About ClickTale

ClickTale offers some features which combined give a deeper understanding of how guest behave while on your site.

These features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and some site efficiency tools.

ClickTale’s session playback gives developers a recording of all browser sessions. It shows how visitors navigate across their site and which elements they interact with most. Furthermore, the selection of heatmaps offered in the tool includes mouse move, click, attention, and scroll reach heatmaps.

It also includes a graphics conversion funnel that shows developers visitors page-to-page journey across their site, allowing the developers to see where customers drop off and the highest converting paths.

Furthermore, the app offers form analytics to identify the fields that filled out the most. With ClickTale’s efficiency tools developers can access bounce reports and JS errors reports smoothly and effortlessly.

Worst Thing About ClickTale

The worst thing about this tool is that stakeholders can take advantage of it as an absolute fact about how all users interact with developer’s website. The best thing to do is to avoid sharing any video recordings with these guys.

However, developers can still share their heatmaps because some stakeholders don’t understand the term in heatmaps. Additionally, this method may or may not have influenced by a recent development of the site.

Moreover, it is better not rely on ClickTale to define problems. It is better to use it to support your expertise.

Final Thoughts

ClickTale has a great deal of information that offers to anyone who is interested in learning how the website used by visitors.

With its vast array of tools, developers can build a strategy that can increase their conversion rates or develop more engaging content.

The only real downside to using these services is the need to submit user’s private information to representation.

For those of you who have busy lifestyles, this can be a bit of a burden. However, the free account and detailed information could be worth your time if you don’t mind sitting on the phone.

If you are looking for a QA tool that:

Record your browser sessions and mark your bugs.

Share the recording with your teammate with 1 click.

Recreate your bugs and get Mouse clicks, Scrolls, inputs, Animations, JS errors, Exceptions, and every user interaction.

Try our product here at https://www.qa-recorder.com/