Several developers might find a nasty bug in the software they are testing. Although they retrace their steps over and over again, the bug isn’t reproducing.
They cannot get it to repeat no matter what they do. It’s possibly the most frustrating feeling many individuals can encounter as a tester. However, it can be avoided with a little planning.
What to do when can’t reproduce a bug?
The fundamental step to solving all these problems is to start with retracing all the steps and tries to recreate the situation as closely as possible. Developers might need to restart applications.
Moreover, they might also need a specific combination of applications running on the machine.
However, if that method is not working out, try to search the database for a similar issue. Testers can also ask other examiners and developers if they’ve seen anything like it. Even if they haven’t, this will at least put it in their minds, and they’ll keep a watchful eye out.
You must also write all the details they are sure of. However, note that you have been unable to reproduce the bug and explain what method you have tried.
By submitting a bug report, some developers may have an opinion of what would cause the issue and work out a different way of reproducing it. It may spark a plan for them based on the code they’ve just been working on.
For now, all you can do after that is keep a sight out of it. There is a rare occasion that updates will inadvertently fix bugs.
How To Make a Good Preparation In The Future?
Developers have various options for recording their test trails. The safest thing they can do is to document the screen of their video.
By following this method, they will be able to see what happened to their onscreen actions and have irrefutable proof that the bug did occur. A video is probably the best way to go if developers are examining a game where data and screenshots can’t tell the whole story.
However, the downside of a video is that it is quite exhaustive, it’s a depletion on the system, and it consumes a lot of space. Furthermore, it may also miss out on pertinent environment data and inputs.
For some software developers, a right screenshot tool will suffice. Although this will help them to secure proof that a defect did occur, it won’t always enable them to recreate bugs.
A better solution is to get a test execution device that records all of the manual testing facts as you work through a test. This kind of software will pick up every keystroke and also capture information about your environment.
Even though is not the just useful tool for ensuring developers have the necessary steps to reproduce a bug, it can still serve as the basis for automated regression testing in the future.
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